Sunday, July 27, 2008

Incorrectly using domainname in CNAME

http://www.google.com/support/a/bin/answer.py?answer=67359&topic=14867

Symptom: Email addresses are rewritten as user@ghs.google.com instead of user@your_domain.com.

Thursday, July 24, 2008

Resolving Google purchased domain name issues

Wonderful post from Chris for those who NEED to delete their purchased domain names. In this case, they bought five and wanted to use 4 as domain aliases.

http://tinyurl.com/6ypcyt

What's happened here is an unfortunate drawback of purchasing a domain
name while signing up for Google Apps. This is a technical limitation
between the connection we have between our systems and GoDaddy/eNom.

You'll want to contact eNom at the dedicated number for Google Apps
customers who purchased domains through our process: 425-974-4623

You will want to explain to them that you want to break the connection
that exists and create your own standalone eNom account. Just a heads
up that we've heard from some customers that this process can be a
little tedious. Once they've processed your request you'll then be
able to add those domains as aliases to your Google Apps accounts.

You'll also want to delete your Google Apps accounts for the aliases.
With this type of account, you can't delete them, so you'll need to
contact the Support team at
http://www.google.com/support/a/bin/static.py?page=troubleshooter.cs&...
and select "Administration-->Can't access control panel-->I just
signed up but can't access my account" and then click the "Contact us"
hyperlink.

Please note in any of the fields exactly what's going on so the agent
who handles your request will have the context. This is not a normal
request so you'll want to keep that in mind.

On another note, you can access the GoDaddy/eNom control panels by
going to the direct URL. It is not advised that customers access
their DNS settings since our systems may occasionally change the PIN
number for security purposes. Logging into your Google Apps Dashboard
will automatically update the PIN.

We apologize for the inconvenience this has caused, we're hoping to
resolve this issue soon to prevent this from occurring to other
admins. 

Monday, July 21, 2008

Troubleshooting trees

http://www.google.com/support/a/bin/static.py?page=troubleshooter.cs&problem=apps_intro

http://www.google.com/support/a/bin/request.py

Saturday, July 19, 2008

Frequently Reported Issues

Friday, July 18, 2008

GoDaddy - Domain Manager Screenshot

Upload existing web pages into Sites?

http://sites.google.com/support/bin/answer.py?answer=90558&src=top5&lev=answer

No, you cannot upload Web pages as individual HTML files. However, If your site will be the central home for this content, meaning you want to maintain that material directly within Sites, consider instead copying the HTML source from the desired files and creating new pages with it by pasting it into the HTML view of those pages. 

Thursday, July 17, 2008

spf - why include aspmx.googlemail.com

Your current SPF record is: "v=spf1 a mx -all", which means that mail
coming from your A record (74.52.105.194) and each of the MXes on your
domain (aspmx.l.google.com and friends) "pass", and everything else
"fails".

This is a VERY bad idea! Outgoing email from Google Apps Mail DOES NOT
come out through 74.52.105.194 or the MXes, so EVERYTHING you send
through Gmail/smtp.google.com will be marked as an SPF fail!

"include:aspmx.googlemail.com" is a far better idea because it covers
all of the addresses that your outgoing mail will come from. "a mx"
covers none of them. 

Monday, July 14, 2008

IP addresses Google servers

http://www.google.com/support/a/bin/answer.py?hl=en-ch&answer=60764

You can get the up-to-date range of IP addresses used by Google to send mail by querying Google's DNS for its SPF records: 

$ dig txt _spf.google.com | grep spf
_spf.google.com. 300 IN TXT "v=spf1 ip4:216.239.32.0/19 ip4:64.233.160.0/19 
ip4:66.249.80.0/20 ip4:72.14.192.0/18 ip4:209.85.128.0/17 ip4:66.102.0.0/20 ?all"

Sunday, July 13, 2008

No Customize Start Page link

Great post. http://groups.google.com/group/hosted-the-basics/browse_thread/thread/2c1e78418608df78?hl=en#

Hi All,
I am having similar problem, when I go to start page to edit the page
I can not see the customize start page which gives us the option to
change header & footer, content, color, layout & publish. I tried
every thing I could but unfortunatley I could not find the root cause
for that. Any help is realy appreciated.......

Thanks,
Best Regards,
gloobaal 

Sample Google logo

gif below, png above

Tuesday, July 1, 2008

Dashboard Screenshot